Refund policy

At Mallika, customer satisfaction is our top priority. We strive to provide the best quality products, but in case of any issues, we’re here to help.

Returns

• Returns are only accepted if the product delivered is damaged, defective, expired, or incorrect.
• To be eligible for a return, please contact us within 3 days of receiving the product.
• The item must be unused, in its original packaging, and accompanied by proof of purchase.

Refunds

• Once your return is received and inspected, we will notify you about the status of your refund.
• If approved, the refund will be processed to your original method of payment within 7 business days.
• In some cases, we may offer a replacement product or store credit as an alternative.

Non-returnable Items

• Due to the perishable nature of food products, items opened or consumed partially cannot be returned.
• Customized or bulk orders are non-returnable unless they are damaged or incorrect.

How to Initiate a Return/Refund

• Email us at [mallikaindustries51@gmail.com] or call [+91 93196 51249] with your order ID, reason for return, and a photo (if applicable).
• Our team will guide you through the return process.